About AAVORide
AAVORide provides a modern transportation platform connecting users with reliable drivers. This policy describes how we collect, use, and protect your information across our mobile app and website.
Information We Collect
• For Customers:
- Contact details Full name, Mobile number, Email address (optional),
- Pickup & drop location, Travel details you submit and Communication preferences
• For Drivers:
- Identification documents, vehicle information, location data, and background check results.
• Automatically Collected:
- IP address, device type, browser information, and app usage statistics.
How We Use Your Information
Our Commitment: What We Do Not Do
No Selling Data
We do not sell your personal data to third parties for their marketing purposes.
Private Contacts
We do not share your private contact information with other users except as necessary for the service.
05 Data Security
We use industry-standard encryption and secure servers to protect your data from unauthorized access or disclosure.
06 Data Retention
We retain data as long as your account is active or as needed to provide services and comply with legal obligations.
User Rights
You have the right to access, correct, or delete your personal information. You may also object to processing or request data portability through your account settings or by contacting us.
08 Location Data
Real-time location data is collected from your device to enable pickups and route tracking. You can disable this in device settings, but service functionality will be limited.
09 Cookies & Tracking
We use cookies to remember your preferences and analyze traffic. You can manage cookie settings through your browser.
10 Children's Privacy
Our services are not intended for children under 18. We do not knowingly collect data from minors.
11 Third-Party Links
Our platform may contain links to external sites. We are not responsible for the privacy practices of those third parties.
12 Policy Updates
We may update this policy periodically. We will notify you of any significant changes via the app or email. Continued use of the service constitutes acceptance of the revised policy.
Information Sharing
With Other Users: We share names and locations between customers and drivers to facilitate the ride.
Service Providers: Third-party vendors performing payment processing, data analysis, and email delivery.
Legal Authorities: When required by law or to protect the safety and rights of AAVORide and its users.